FAQs
What are your hours?
Our normal operating hours for in person and phone service are 10 a.m. to 4 p.m. Tuesday through Friday, and one hour prior to each performance. Our summer hours are 10 a.m. to 2 p.m. Tuesday through Thursday. Tickets may be purchased 24/7 on our website at www.gsbo.cofc.edu/tickets
Where are you located?
The George Street Box Office is located in front of the Sottile Theatre at 44 George Street, Charleston SC 29403.
I want to bring my child to your venue, do they need a ticket?
Every person entering the venue needs their own ticket.
What forms of payment do you accept?
We are a cashless Box Office. We accept Visa, Mastercard, Discover, and American Express.
Where can I find my Print at Home tickets?
Every ticket purchase receives an email confirming your purchase. If you chose the "Print at Home" option, you will receive a second email with the subject line "Your Tickets Have Arrived". On a computer or smartphone, click "Download PDF" and print each of the PDF tickets. Bring your printed tickets to the event to be admitted. Additionally, you can access your ticketing MyAccount to reissue or pull your tickets.
Where can I find my Mobile tickets?
If you chose the "Mobile Delivery" option, you will receive a second email with the subject line "Your Tickets Have Arrived". On your smartphone, click "Add to Wallet" and the tickets will be saved to your mobile device. If you have issues saving them to your wallet, you may click "Download PDF" and you may print them out. Additionally, you can access your ticketing MyAccount to reissue or pull your tickets.
When can I pick up Will Call tickets?
Will Call tickets can be picked up at the venue 1 hour prior to performance time.
What do I need to bring to pick up my will-call tickets?
Please bring a photo ID or your confirmation email.
Can I purchase Athletics tickets through the George Street Box Office?
No. The College of Charleston Athletic Ticket Office handles ticketing for all athletic events. Tickets may be purchased 24/7 at www.cofcsports.com/tickets
You can contact the Athletic Ticket Office at 843.953.COFC or athleticstickets@cofc.edu.
What are your ticket fees?
A ticket fee of $3-$7 is applied to every paid ticket, which goes toward box office operating costs.
May I get a refund or exchange my ticket?
All sales are final but if seats are available, you may exchange tickets within the same event for an alternate performance date/time. Additional fees may apply.
When should I arrive for the event?
Doors usually open one hour before each show and we begin seating 30 minutes before showtime. Late arrivals may be asked to wait in the lobby until a performance break.
Where can I park?
Parking varies for each venue; however, parking for the GSBO is available in parking garages at 89 St. Phillip St. and 34 St. Phillip Street. Parking is also available at metered street parking near the box office. Garage and parking meter rates apply.